Landlord Information
Time is money and we know you are busy.
As our valued client, we offer you the following benefits:Our guarantee to you:
- Two offices working as one for you: Double the exposure, double the effort and double the synergy of industry professionals working for you.
- Enjoy a higher level of service and stability with a dedicated team of Property Management professionals working for you in leasing and property management.
- Experience lower vacancy rates.
- Your property is leased efficiently and effectively, often without the need of costly hard-copy advertising.
- Maximise your return through our investment in cutting edge technology, including our area of expertise which is technology based marketing.
- Access to additional Raine & Horne Toowoomba real estate services including the expertise of our multi-award winning sales teams, project marketing, financial services, property and livestock services and concept development services.
- Enjoy the convenience and service from one of Queensland’s premier full service real estate groups.
Our aim is to exceed your expectations in providing the highest level of service during the management of your property. We will do our utmost to ensure that the letting process is efficient and that overall, you experience a friendly and respectful working relationship.
To support this aim and in consideration of the trust you have placed in us, we guarantee to perform the following activities in the letting and management of your property upon signing of a Management Agency Agreement.
- Colour photographs will be taken and made available to prospective tenants
- Your property will be placed on our rental list as soon as you entrust it to us to locate a suitable tenant.
- We will place your property details on our preferred supplier websites.
- A Raine & Horne signboard will be erected at your property.
- We will access our existing prospective tenants' database and arrange inspections by tenants who are looking to rent within your property's price range and location.
- We will keep regular contact with you throughout the pre-lease period to provide an activity update including comments received by prospective tenants about your property.
- We will present to you all suitable applications obtained from prospective tenants.
- Approved tenants will be required to pay reservation fee.
- We will thoroughly check tenant references at the time of application.
- We will conduct a thorough internal and external regular inspection of your property and provide you with a comprehensive report following each inspection.
- We will attend to all maintenance repairs as quickly as reported in accordance with the management agreement. We will advise or suggest any ongoing maintenance requirements, which will keep your property in top condition which will assist to retain its optimum market value.
- On a daily basis, we will carry out rental arrears checks and immediately follow up on any outstanding monies owing. Prompt action in accordance with the Residential Tenancies Act will be taken.
- We will pay all outgoings in a timely manner to avoid interest being charged on accounts.
- We will provide you with a comprehensive annual taxation summary.
Leasing:
- Digital photography of your property at no cost to you
- Listing on our associated websites to maximise exposure:
- Inclusion in our regular electronic update of available properties emailed to our database of prospective and qualified tenants at no cost to you.
- Where appropriate, SMS text message alerts to prospective tenants advising of new listing at no cost to you.
- "For Lease" sign erected at property (subject to Body Corporate restrictions) at no cost to you.
- Full colour display advertising in The Chronicle, as individually negotiated with you, at Raine & Horne’s specially discounted rate.
- Showing of property six days per week – always accompanied by one of our agents.
- Weekly update – feedback from prospective clients.
- Secure application fee from approved applicants.
- Comprehensive reference check.
- Lease preparation.
- Ingoing condition report – stating precise condition of the property.
- Collection and receipting of rent through our Trust Account.
- Arrears management.
- Monthly or mid-monthly electronic transfer of rental proceeds.
- Mailing and/or emailing of easy to read monthly statement.
- Management and supervision of repairs and maintenance.
- Professional handling of insurance claims and lodgments.
- Written inspection reports.
- Payment of outgoings – strata levies, council levies, water rates, insurance premiums.
- Comprehensive annual taxation summary.
We will advise you when the tenant has given the required notice to vacate property and then undertake to complete the following activities:
- Organise access with tenant for prospective tenants to view property prior to the tenant vacating in order to smooth the transition from one tenant to the next.
- Thorough vacating inspection prior to tenant's bond being released.
- Carry out above marketing activities to generate enquiry and secure a new tenant as quickly as possible.
If you would like to chat to our Principals, Andrew Lynch (0418 795 792) or John Drysdale (0418 358 170), they would be more than happy to give you their advice about market conditions or update you on the latest opportunities in Toowoomba and surrounding districts. Remember, at Raine & Horne Toowoomba, we’ll look after you.